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Sizing/FAQ/Returns

Sizing

We offer multiple styles of shirts to fit everyone's needs. I have included size charts in every listing. The best way to know what size you should order would be to get out a shirt you like the fit of and compare it to our size charts. However, we understand that isn't always practical so here are some basic details about sizing.

Unisex T-Shirts (v neck and crew neck)- Our most popular style. These run like men's sizing and are the most comfortable shirts. MOST women usually size down from their women's sizing.

Tank Tops - These are also a popular item. These are usually not fitted and depending on how you like your tanks to fit you might be able to size down. 

Unisex Baseball T-Shirts-These run like men's sizing and are the most comfortable shirts. MOST women size down from their women's sizing.

Slouchy T-Shirts (v neck and scoop neck)- These tend to run wide and shorter. MOST women size down when purchasing this top.

Unisex Hoodie - These run like men's sizing and are the normal weight of a hoodie. MOST women size down when purchasing this item. Please be advised, if you get glitter on any sweater there might be some pilling. If this bothers you request no glitter at checkout.

Wide neck sweater- These run like juniors sizing. These are a sweater heavy material. MOST women size up 1-2 sizes. Please be advised, if you get glitter on any sweater there might be some pilling. If this bothers you request no glitter at checkout.

Lightweight Jersey Hoodie- These run like juniors sizing. These are a lightweight material, think t shirt weight. MOST women size up 1-2 sizes.

Camo Hoodie- These run like juniors sizing. These are a normal hoodie weight material. MOST women size up 1-2 sizes. Please be advised, if you get glitter on any sweater there might be some pilling. If this bothers you request no glitter at checkout.

Kids - Kids sizing is not the normal. Please see the size chart to reference kids sizing.

Returns / Exchanges / Cancellations

ALL SALES ARE FINAL.
At this time we do not offer returns, exchanges or cancellations. If your item has an error or defect please contact us within 3 days of receipt through instagram or email beautifullychaoticshop@yahoo.com.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Certain items are exempt from our return policy:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any custom design/color changes made to our current designs.

Refunds and Exchanges

(for items that are defected or there was an error)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at beautifullychaoticshop@yahoo.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged within 7 days of receiving. You must contact us for authorization prior to sending your item back.

Shipping
To return your product, you should mail your product to: 1586 countrywood ln escalon California US 95320

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.